CMMG Return Policy
Sending a firearm back to CMMG for inspection or repair is easy. Here’s how to get returns to us.
Returns
Complete Firearms and Serialized Products
There are NO returns or refunds on any complete firearms or serialized products once the item has been transferred to the end user through the FFL. If you find that you have ordered a product by mistake, you must contact CMMG Customer Service to process a return prior to completing the transfer. No exceptions.
If your firearm needs service, please contact our Customer Service Department prior to attempting any repairs on your own. Do NOT take the firearm or part back to the place of purchase or transfer.
Non-Serialized Products
CMMG will accept returns on non-serialized products for a period of thirty (30) days from the date the product shipped.
- All returns must be authorized through our Customer Service department with a Return Merchandise Authorization (RMA) assigned.
- All authorized returns will be subject to a 15% restocking fee.
- All items must be in new, unused condition with original packaging.
CMMG will not accept returns of items not purchased directly from CMMG.com. Those must be returned to the place of purchase.
Order Cancellation
Orders can be canceled at any time for a full refund prior to the order shipping.
For warranty questions, please see our Lifetime Quality Guarantee.
Contact Us
You can email us at customerservice@cmmg.com or fill out the form on our Contact Page.